Privacy: AI tools the team uses to operate the platform
Last updated 19 October 2026
1.Who is responsible for your data
ExtraQube Systems, contact [email protected].
2.What we collect
- Data
- Logs: log excerpts, database row counts and column names
- Purpose
- AI coding agents that operate the platform; values of client personal data are not printed
- Legal basis
- Legitimate interest (PDPA section 24(5))
- Kept for
- Not yet decided (Anthropic deletes API data within 30 days; session transcripts on VM 243 are not pruned yet)
3.Who receives it
- Anthropic, PBC (United States): Claude API behind the portal Assistant and incident triage, and the coding agents that operate the platform: receives questions, tool results and log excerpts, which can hold personal data
4.Your rights and how to use them
Under Thailand's Personal Data Protection Act B.E. 2562 (sections 30 to 36) you may ask for access to and a copy of your data, ask us to send it to another organisation, object to its use, ask us to delete or destroy it, ask us to restrict its use, ask us to correct it, and withdraw consent where we rely on consent.
Send a request by email to [email protected]. You may also make a request in person or by post: email us first and we will arrange a time or give you the postal address. We will tell you within 15 days if a request is incomplete, and answer within 30 days of a complete request. Electronic copies are free.
If you believe we process your data unlawfully, you may complain to the Office of the Personal Data Protection Committee (www.pdpc.or.th).