Privacy: Logging and monitoring of every service

Last updated 19 October 2026

1.Who is responsible for your data

ExtraQube Systems, contact [email protected].

2.What we collect

Data
Logs: IP address, date and time, method, page address, status, browser user agent, request ID
Purpose
Traffic data the Computer Crime Act requires, and security monitoring
Legal basis
Legal obligation (Computer Crime Act section 26) (PDPA section 24(6))
Kept for
90 days
Data
Logs: application logs
Purpose
Operate and debug the services
Legal basis
Legitimate interest (PDPA section 24(5))
Kept for
30 days

3.Who receives it

We share this data with no outside party.

4.Your rights and how to use them

Under Thailand's Personal Data Protection Act B.E. 2562 (sections 30 to 36) you may ask for access to and a copy of your data, ask us to send it to another organisation, object to its use, ask us to delete or destroy it, ask us to restrict its use, ask us to correct it, and withdraw consent where we rely on consent.

Send a request by email to [email protected]. You may also make a request in person or by post: email us first and we will arrange a time or give you the postal address. We will tell you within 15 days if a request is incomplete, and answer within 30 days of a complete request. Electronic copies are free.

If you believe we process your data unlawfully, you may complain to the Office of the Personal Data Protection Committee (www.pdpc.or.th).